dont konw how many pages it will need to do this exam, if you guys have writers are expert in this field the can figure out how many pages it needed, do you guys have expert in that field who can solve this exam correctly?? i will upload the exam instructions so they can have a better idea of what i mean and they need to follow the instructions as well.
IME6120 Take Home Mid-Term Exam
By submitting this exam for consideration, you certify that you have neither given nor
received help on this exam. This exam needs to be submitted as a word document no
later than 6:00 on 2/19/15 by attaching your pages in the eLearning Dropbox. You will
get next week’s class off as compensatory time for the take home exam, we’ll meet
again on 2/26/15.
This is an open book, open note, open web exam. Double space 12 font, 1” margins,
Calibri. Cite things properly. You are limited on the number of pages, follow the
guidelines given in each question. I will only read to the page limit designated so if you
use more than the allotted pages to answer a question, it will not be read or used for
grading. All problems are weighted equally. If the problem requires a spreadsheet,
chart, graph, diagram, or other graphic, include that in your submission. If you must
make any assumptions in your analysis due to missing information, be sure to clearly
identify what you have assumed and reflect the impact of the assumption in your
recommendation or answer.
Problem 1: SLP
View this problem from the standpoint that you are a consultant providing a report and
recommendation to an industry client. Use as many pages as you wish for the analysis
but keep the report (narrative and recommendation) to one page. Your task is to
develop an optimal facility layout for an eight department operation using the
Systematic Layout Planning tools developed by Muther. Department A requires 2,800
sq. ft. of space and sends 302 loads per week to department B, 66 to department F, and
68 to department H. Department B requires 2,100 sq. ft. of space and sends 504 loads
per week to department C, 20 to D, 136 to E, 154 to F, 56 to G, and 40 to H. Department
C requires 2,600 sq. ft. of space and sends 76 loads per week to D, 352 to E, 122 to G,
and 94 to H. Department D requires 400 sq. ft. of space and sends 180 loads a week to G
and 8 to H. Department E requires 600 sq. ft. of space and sends 122 loads per week to
F and 282 to H. Department F requires 400 sq. ft. of space and sends 188 loads per week
to G and 24 to H. Department G requires 2.300 sq. ft. of space and sends 296 loads per
week to H. Department H requires 1,800 sq. ft. of space.
Using this information, construct the necessary tables and charts for the analysis and
explain your decision criteria as it pertains to relationship determination. Create an
optimized block layout, approximately to scale, identifying any pertinent data and
submit your completed assignment electronically. You can use any software you chose,
Word and Excel both have drawing utilities, or VISIO works great for the graphical
pieces.
Problem 2: QFD
You are working for the product manager of a specialty food product company. The
company is contemplating launching its own line of pre-prepared meals that would
compete in the weight loss market, i.e. Lean Cuisine, Inc. Clients would order via the
internet for home delivery. The product of course must taste good but also promote
healthy living encouraging weight loss. They view the primary competition for their
product to be meals available at grocery stores. Theirs would be more convenient to
purchase, be easier to prepare, and healthier than those currently available. You (a
member of the product development team) have conducted a market assessment. The
feedback you collected from customer interviews and corresponding product
characteristics are shown in the table below. The next step is to conduct a competitive
assessment by selecting two competing products from popular store brands and
evaluate the design characteristics (you can use websites like www.healthychoice.com
for your data). Complete a QFD analysis and write a report of your recommendations.
Be sure to explain how you arrived at your conclusions.
Customer Requirements Importance Product design characteristics
Low in fat 8 Fat content
Low in cholesterol 6 Cholesterol content
Low in calories 6 Number of calories
Good for you 5 Sodium content
Tastes good 9 Vitamin content
Contains both meat and
vegetable 4 Price
Comes with dessert 3 Preparation time
Is filling 5 Lines of instruction
Reasonably priced 8 Size of portions
Easy to prepare 8 Variety
Fast to prepare 9 Meat/vegetable ratio
Large variety 6 Dessert portion
Problem 3: Chatsworth
You are a consultant for Chatsworth, hired to assist with the decision on what direction
to take on the future of the playground. In addition to the information given in the case
study, you have accessed this additional information:
A recent survey on the future of the economy indicated that 7 out of 10 economists
surveyed had indicated an improving economy over the next 3-5 years due to the
impact of a rapidly expanding market in the oil and gas field. This would result in more
jobs (reducing the unemployment rate) increasing wages and a reduction in energy
costs. The declining energy costs would result in lower operating costs for the
agricultural industry and for manufacturers of consumer goods and transport
companies, driving lower costs in all markets. This would result again in more jobs and
more competition in the job market resulting in increasing wages. It was expected that
the lower energy and product costs combined with increasing wages would result in a
10% increase in discretionary funds for families in the U.K.
You have done your research and uncovered the following:
1. Visitation to the park appeared to respond to an up economy, meaning in a good
economy attendance increased but in a year that the economy was down they
saw a little to no change.
2. 2 in 5 families in the U.K. hadn’t gone on a family outing in the past three years.
3. 8 out of 10 families surveyed indicated that more family outings was there top
choice for where they would direct any surplus in their future family budget.
4. Chatsworth had an average of 1200 visitors to the adventure area per day and
operated 240 days last year. Chatsworth charges £2 for entry into the
playground. Three regional attractions had upgraded their facilities in the recent
years and reported an average of a 10% increase in visitors.
5. They estimated that replacing the existing playground (£100,000) with a like
playground would allow the attendance to hold steady, if they kept the current
playground they would likely see a decrease in attendance of 5% and if they
removed it they would likely see a 10% decline.
6. Removal cost of the existing playground was estimated at £1,500
Conduct an analysis for Chatsworth and provide them with a one-page professional
report of recommendations with as many pages of appendices as you wish.
Problem 4: The Action Response Applications Processing Unit (ARAPU)
Assume that you are a consultant hired to re-engineer the applications processing
process for ARAPU. As such your job is to provide a detailed rigorous analysis of the
process and draft a professionally written report of your findings and recommendations.
Keep the writing to one page with as many attachments as you need to show your
analysis. You have been provided the following data in addition to that in the case study:
Standard Work Table ARAPU
Receipt Clerks
Time
(min) notes:
Open and separate file 1
Identify type of request 2
Check for inclusion of necessary forms against “type” checklist 6
Insert file into traveler and enter Coding Clerk queue 1
Coding Clerk
Get traveler and open file 2
Create new record in the tracking system 2
Enter data in required fields 13
Check entered data for completeness and correctness 2
Return file to traveler and enter Assessor Secretary queue 1
Assessor
Get traveler from Secretary and open file 3
Open and scan all forms for completeness (all fields filled) and
recycle if necessary 4 results in 50% of recycling
Preform second level analysis on forms – ID ambiguities and
recycle if necessary 3 results in 50% of recycling
Evaluate validity, impact and importance of the application 35
Draft recommendation 12
Check and print recommendation 2
Return file to traveler and place in appropriate queue (recycle,
Approved, Declined) 1
Decline Officer
Get file from secretary and open file 3
Open file and review Assessors recommendation 10
Draft decline letter 15
Print letter, add to file and return to traveler and place in
Dispatch Clerk queue 2
Payment Officer
Get file from secretary and open file 3
Locate “payee” data 1
Enter payee information in Approved Letter template 3
Contact the bank with payment details 38
Finalize file documents with notes from the contact with the
bank 3
print necessary documents, return file to traveler and place in
Dispatch Clerk queue 2
Dispatch Clerk
Get file from secretary and open file 3
Complete forms 3
Address envelope 2
Print & post applicant documents 1
Return documents for filing 1
Your analysis should make use of the various models and analysis tools from the text
and/or that have been discussed in class. Your report should include a current state,
future state assessment on performance with respect to objectives. A detailed
computational assessment of process performance for current state/future state.